How’s the relationship between you and your customers? Are you engaged with your clients?
Relationships need work, and that means communication.
Don’t take your customers for granted or they may start looking somewhere else to meet their needs. Why do clients subscribe to your e-newsletter and follow you on social media? Because they want to know what you’re doing.
So don’t neglect them.
Online is an effective way to reach customers and maintain a healthy relationship. So, use it to share every little thing you do to improve their lives.